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Publish: 27th, August, 2014 | By: patrickwood
At approximately 9:50am we experienced a large scale outage affecting Virgin leased line services. At present we believe this to be localised to the London area and engineers are investigating.
More information will be available very shortly.
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Publish: 6th, August, 2014 | By: patrickwood
We are currently receiving multiple reports of packet loss, latency and intermittency issues from customers with BT Wholesale circuits. There is no confirmed start time for these issues, however most reports state this has been occurring since early this morning.
We are in discussions with BT regarding these problems and hope to have an update in the next 30 minutes.
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Publish: 23rd, July, 2014 | By: patrickwood
At approximately 12:53pm today, we discovered the API error message “An internal error has occurred” being returned for all new TalkTalk orders being placed. We also believe this to be negatively influencing some information regarding committed orders.
This appears to be a supplier issue and has been raised to TalkTalk for further investigation, however we currently have no estimated resolution time. Further updates will be made available shortly
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